D’Angelico Lifetime Warranty

Your new D’Angelico instrument is warranted to be free from defects in materials and workmanship for the life of the original retail purchaser of a registered D’Angelico instrument, subject to the limitations contained in this warranty.

THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL PURCHASER OF INSTRUMENTS BOUGHT ON OR AFTER JANUARY 1, 2020 ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS. IN ORDER TO VALIDATE YOUR WARRANTY, AND AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST REGISTER YOUR PRODUCT WITHIN SIXTY (60) DAYS FOLLOWING THE ORIGINAL DATE OF PURCHASE. YOUR PROOF OF PURCHASE OR SALES RECEIPT MUST ACCOMPANY ALL REQUESTS FOR WARRANTY COVERAGE— YOU MAY SUBMIT YOUR RECEIPT ON THE REGISTRATION FORM. IF YOU DO NOT REGISTER THE GUITAR WITHIN 60 DAYS OF PURCHASE, YOUR INSTRUMENT WILL NOT BE SERVICED UNDER WARRANTY. FOR GUITARS BOUGHT BETWEEN JANUARY 1, 2013 AND DECEMBER 2019, YOU MAY STILL REGISTER YOUR INSTRUMENT IF IT HAS NOT ALREADY BEEN REGISTERED. YOU MUST BE THE ORIGINAL OWNER OF THE GUITAR AND YOUR PROOF OF PURCHASE OR SALES RECEIPT FROM AN AUTHORIZED D’ANGELICO DEALER IS STILL REQUIRED TO VALIDATE ALL INQUIRIES.

If your instrument is destroyed, lost or damaged beyond repair while in the possession of D’Angelico for repair, D’Angelico will replace that instrument with one of the same or most similar style of a value not in excess of the original purchase price of your instrument. Any insurance covering the instrument, including but not limited to collector’s value insurance, must be carried by you at your expense.
This warranty covers the cost of both labor and materials on repairs deemed necessary by our Customer Service Representative for the lifetime of the original purchaser as to the following parts:
● Tuners
● Bridge
● Truss rod
● Pots
● Pickups
● Switches
● Input Jack
● Strap buttons
● Knobs
● Body
● Fretboard
● Neck

THIS WARRANTY DOES NOT COVER:
● Any instrument that has been altered or modified in any way or upon which the serial number has been tampered with or altered.
● Any instrument whose warranty has been altered or upon which false information has been given.
● Any instrument that has been damaged due to misuse, negligence, accident, or improper operation.
● The subjective issue of tonal characteristics.
● Shipping damages of any kind.
● Any instrument that has been subjected to extremes of humidity or temperature
● Normal wear and tear (i.e., worn frets, worn machine heads, worn plating, string replacement, batteries, scratched pickguards, or damages to
or discoloration of the instrument finish for any reason).
● Any instrument that has been purchased from an unauthorized dealer, or upon which unauthorized repair or service has been performed.
● Cracking, discoloration or damage of any sort to the finish or plating for any reason.
● D’Angelico does not warrant the playability of an instrument whose “action” is lower than the standard “action” as set at the factory.

D’ANGELICO MAKES NO OTHER EXPRESS WARRANTY OF ANY KIND WHATSOEVER. ALL IMPLIED, WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXCEEDING THE SPECIFIC PROVISIONS OF THIS WARRANTY ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS WARRANTY. SOME STATES AND/OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES SO THAT THE ABOVE MAY NOT APPLY TO YOU. D’ANGELICO SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT CONSEQUENTIAL, INCIDENTAL OR OTHER SIMILAR DAMAGES
SUFFERED BY THE PURCHASER OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION. DAMAGES FOR LOSS OF PROFITS OR
BUSINESS OR DAMAGES RESULTING FROM USE OR PERFORMANCE OF THE INSTRUMENT, WHETHER IN CONTRACT OR IN TORT, EVEN IF D’ANGELICO OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND D’ANGELICO SHALL NOT BE LIABLE FOR ANY EXPENSES, CLAIMS, OR SUITS ARISING OUT OF OR RELATING TO ANY OF THE FOREGOING.

Please contact the authorized D’Angelico dealer where the instrument was purchased or warranty@dangelicoguitars.com if you experience a warranty issue that meets the warranty conditions.

Steps To File for Warranty Coverage:

  1. Register your new guitar at https://dangelicoguitars.com/registration/
  2. E-mail warranty@dangelicoguitars.com with a description of your damage, and we will handle it from there!

FAQ

I purchased my guitar outside the USA— can my guitar still be serviced?
Yes, all authorized D’Angelico dealers can service our instruments, regardless of purchase location.

Where can I find a list of authorized dealers?
To see a full list of our authorized dealers, please visit https://dangelicoguitars.com/where-to-buy/. You can also find the nearest authorized dealer by entering your zip code in the search field on this page.

I purchased my guitar pre-owned from an authorized D’Angelico dealer, can I still register the guitar?
Yes, as long as the guitar was registered within 60 days of purchase. Please ask the dealer to contact us to validate the sale and confirm that no alterations have been made to the guitar.

I purchased my guitar pre-owned from a non-authorized D’Angelico dealer, can I still register the guitar?
Unfortunately, we can only accept registrations from purchases made at authorized D’Angelico dealers.

How does an authorized dealer authenticate that my guitar is covered under warranty?
Simply have the dealer email warranty@dangelicoguitars.com to confirm the repair work is covered, and we will take it from there!

I purchased a D’Angelico guitar made by Vestax. Are these instruments covered under warranty?
Unfortunately, all older D’Angelico guitars that were produced by Vestax cannot be serviced under our current warranty. D’Angelico Guitars of America is in no way associated with Vestax.